Due to COVID-19; we are in operation in Dwarka & Dwarka Expressway (Gurugram) only.
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Shipping & returns

Shipping costs

Desiretree is not charging any cost for shipping. We are providing free shipping as of now.

Shipping methods and delivery times

We are giving next-day delivery. This is applicable if an order has been submitted before midnight

We are delivering the products before 24 hr. without any delay.

Shipping restrictions

We have some shipping restrictions, Due to COVID-19, we are in operation in Dwarka & Dwarka Expressway (Gurugram) only.

Return and exchange information

Our return policy is very easy. If there is any problem with product quality and the client wants to return it then he/she can contact us at +91 7827217083. Our executive will help you to return the product. We will transfer the money to the bank account within 2 workings days.

Cancellation Policy

Our Cancellation process is very easy. We have 2 processes to cancel the order

1.You can cancel your order anytime just call our customer care number +91 7827217083. And share your order number. The customer care executive will cancel your order.

Or

2. You can drop the message “Cancel ” in our WhatsApp number [ +91 7827217083 ] . Your order will be canceled in the next 1-2 Hours

Note:-  You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order.

Refund Policy

Once canceled or order returned, a refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days